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HP Integrity Virtual Machines Version 4.0 Installation, Configuration, and Administration

Chapter 12 Reporting Problems with Integrity VM

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Report Integrity VM defects through your support channel. Follow these instructions to collect data to submit with your problem report.

  1. Run the hpvmcollect command to gather information about the guest before modifying any guest. Preserve the state of the VM Host and Integrity VM to best match the environment when the VM Host failed.

    If multiple guests are running, run the hpvmcollect command for guest that was running at the time.

  2. After the hpvmcollect archive is stored on the VM Host, reboot the guest that caused the VM Host to crash.

  3. Run the hpvmcollect command on the guest again. Include this information in the hpvmcollect archive from the VM Host.

  4. Report the information through your support channel.

This chapter describes how to use the hpvmcollect command and how to investigate Integrity VM log files for information, including the following topics:

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